Dissertation/Thesis Abstract

Does an Organic or Mechanistic Corporate Culture Have a Greater Influence on Employee Trust Among Information Technology Professionals?
by Smith, Kelly Ann, D.B.A., Argosy University, Tampa, 2016, 96; 27721102
Abstract (Summary)

The goal of this dissertation was to determine whether an organic or mechanistic corporate culture has a greater influence on employee trust among information technology (IT) professionals. This research provides information that will enable corporate leaders to understand their current environment better and ultimately to make better decisions. The study was conducted in partnership with Information Week at Interop, Las Vegas, 2015. The focus of the research was corporate culture. A corporation’s culture reflects the values, priorities, and vision of its leadership. Employee characteristics were compared across four types of corporate culture: (a) organic, (b) organic-mechanistic, (c) mechanistic- organic, and (d) mechanistic. Organic and mechanistic cultures represent opposite extremes. Organic cultures put little emphasis on the chain of command or division of work. Communication is free flowing vertically and laterally. Mechanistic cultures emphasize the chain of command and divide work strictly by function. Communication is vertical in nature. Overall, IT employee trust was significantly higher in organic cultures than in mechanistic cultures. All five subtypes of trust were significantly higher in organic cultures than in mechanistic cultures. Compared to IT employees whose employers were mechanistic, IT employees whose employers were organic reported that their leadership was more competent, reliable, open, and honest. They reported that their organic company showed more concern for them personally. They identified more strongly with the company. Trust did not differ by employee age or ethnicity.

There is much opportunity for future studies, as various populations of people exist in a corporation and a survey can be administered to determine conclusions for corporate culture and employee trust.

Indexing (document details)
School: Argosy University, Tampa
School Location: United States -- Florida
Source: DAI-A 81/5(E), Dissertation Abstracts International
Subjects: Business administration, Organization Theory, Information Technology, Management
Keywords: Corporate culture, Employee trust, Organizational culture
Publication Number: 27721102
ISBN: 9781392360538
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