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Dissertation/Thesis Abstract

The Relationship of Perceived Organizational Support and Off-Site Technical Trainer Burnout
by Boyd, Sina Jeanette, Ph.D., Keiser University, 2019, 141; 22624462
Abstract (Summary)

The purpose of this study is to examine relationships between burnout and perceived organizational support in the remote technical trainer. The quantitative correlation/regression study surveyed 88 remote technical trainers from the United States. These remote technical trainers travel to train in the United States and globally away from their home organizations. The study was led by the identified problem of burnout or alienation of remote technical trainers who must perform most of their work away from their company. Social exchange theories as well as social interactional theories drive burnout and perceived organizational support studies including this particular study with the inclusion of Shulman’s theory of pedagogical content knowledge. This study using correlation and regression analyses found a relationship between burnout and perceived organizational support. There was no evidence that confounding or lurking variables such as gender, marital status, age, company size, and dependents at home, moderated the relationship. For this study the dependent variable was instructor burnout. The primary independent variable was perceived organizational support. Prior studies in both burnout and perceived organizational support have examined relationships between each individual burnout or perceived organizational support and diverse characteristics of a work environment. This study sought to go beyond these separate types of inquiries by comparing the relationship between the scales.

Indexing (document details)
Advisor: Dietzel, Dr Richard
Commitee: Komaroff, Dr Eugene, Schwirzke, Dr Kelly
School: Keiser University
Department: Keiser University Graduate School-Education
School Location: United States -- Florida
Source: DAI-A 81/3(E), Dissertation Abstracts International
Subjects: Instructional Design
Keywords: Burnout, Perceived Organizational Support, Remote Trainer, Technical Trainer, Training
Publication Number: 22624462
ISBN: 9781088324868
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