The purpose of this study is to examine relationships between burnout and perceived organizational support in the remote technical trainer. The quantitative correlation/regression study surveyed 88 remote technical trainers from the United States. These remote technical trainers travel to train in the United States and globally away from their home organizations. The study was led by the identified problem of burnout or alienation of remote technical trainers who must perform most of their work away from their company. Social exchange theories as well as social interactional theories drive burnout and perceived organizational support studies including this particular study with the inclusion of Shulman’s theory of pedagogical content knowledge. This study using correlation and regression analyses found a relationship between burnout and perceived organizational support. There was no evidence that confounding or lurking variables such as gender, marital status, age, company size, and dependents at home, moderated the relationship. For this study the dependent variable was instructor burnout. The primary independent variable was perceived organizational support. Prior studies in both burnout and perceived organizational support have examined relationships between each individual burnout or perceived organizational support and diverse characteristics of a work environment. This study sought to go beyond these separate types of inquiries by comparing the relationship between the scales.
|Advisor:||Dietzel, Dr Richard|
|Commitee:||Komaroff, Dr Eugene, Schwirzke, Dr Kelly|
|Department:||Keiser University Graduate School-Education|
|School Location:||United States -- Florida|
|Source:||DAI-A 81/3(E), Dissertation Abstracts International|
|Keywords:||Burnout, Perceived Organizational Support, Remote Trainer, Technical Trainer, Training|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be