Dissertation/Thesis Abstract

A Quantitative Examination of Communication Apprehension and Employability among College Students
by Leath, Barry Lamar, Ph.D., Northcentral University, 2019, 138; 27541165
Abstract (Summary)

The central point of this effort was to examine the effectiveness of introductory communication courses in improving student communication competence. The purpose of this quantitative correlational study was to evaluate the effectiveness of introductory communication courses. The review of the literature provided significant gaps in previous research. The statistical data generated was from 414 participants responding to the survey, information collected from 244 responders, 84 identified as completing the survey for a 36% completion rate. A total of 78 participants answered the four questionnaires: the self-perceived communication competence scale; personal report of communication apprehension; personal report of public speaking anxiety, and employability scale. The result of the regression analysis showed that only the score for public speaking was a significant predictor of public speaking anxiety. Regression analyses were used to analyze these data. These data show that an increase in the public speaking level results in the public speaking anxiety score of participants. Therefore, there was a significant relationship between communication levels and public speaking anxiety and reject the statement that there was no significant relationship between communication levels and public speaking anxiety. On the other hand, communication competencies do not significantly increase the employability of participants, and there was no significant relationship between a student’s communication competence and the student’s employability. There were two main findings in the study: The increase in the public speaking level results in an increase in the public speaking anxiety of participants. Communication competencies do not significantly increase the employability of participants. These findings were unexpected leads to the conclusion that universities and colleges need to focus on improving the communication skills of their students, to ensure that they are preparing them for their future. Students must also be more proactive in ensuring they have the skills that employers find necessary to be successful.

Indexing (document details)
Advisor: Fenner, Dr Charles
Commitee: Cross, DrDavid, Bakari, Dr Marie
School: Northcentral University
Department: School of Business and Technology Management
School Location: United States -- California
Source: DAI-A 81/4(E), Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Business administration, Management, Business education
Keywords: Cognitive distortions, Communication apprehension, Communication competence, Employability, Public speaking anxiety
Publication Number: 27541165
ISBN: 9781392409084
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