This study evaluated the influence of personality on how expressions of appreciation are received in the workplace. Recognizing or praising employees for doing good work is a significant factor in creating a productive, engaging, and high-retention culture (Harter & Blacksmith, 2013). Gratitude communication can lead to increasing employee satisfaction (Beck, 2016). Understanding employees’ preferences for gratitude media given the specific HEXACO personality factors may be an effective way to increase job satisfaction. This study surveyed 361 adults who worked full-time, had a supervisor, and lived in the United States. Participants completed the 60-item HEXACO-PI-R and 12 additional questions measuring their appreciation for receiving gratitude in various media: appreciation given publicly, appreciation given in front of a team, gratitude given privately, or written expressions of gratitude. Respondents answered questions on a 5-point Likert scale. Results indicated that personality influenced the way an individual preferred to receive expressions of gratitude.
|School:||Azusa Pacific University|
|Department:||Leadership and Organizational Psychology|
|School Location:||United States -- California|
|Source:||MAI 81/4(E), Masters Abstracts International|
|Subjects:||Occupational psychology, Psychology, Organizational behavior|
|Keywords:||Behavioral sciences, Gratitude, Personality, Recognition, Thank you, Workplace communication|
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