Dissertation/Thesis Abstract

Interkulturelle Kommunikation in Institutionen: deutsch-indonesische Kontaktgespräche
by Ekawati, Dian, Ph.D., Universitaet Bayreuth (Germany), 2017, 219; 27600493
Abstract (Summary)

This dissertation reports a current study which was conducted in response to the recent development of researches concerning the interaction between university lecturers and students in the context of academic consultations (Boettcher & Meer, 2000; Meer, 2003; Limberg, 2010; Kiesendahl, 2011), as a part of an institutional conversation (Drew & Heritage, 1992; Heritage, 1997, 2005). The current study contributes in terms of giving an insight to the particular academic consultation situations involving interlocutors with different cultural and linguistic background (Günthner, 1993; Rost-Roth, 2002, 2003, 2006). Intercultural communication occurring between Indonesian and German interlocutors in the context of academic consultations constructed an interaction hybrid on its own. Fifteen academic consultation conversations in Indonesian and German, which took place in Bandung and Hamburg, were recorded and videotaped. The data were afterwards transcribed and analysed qualitatively based on the Ethnography of Communication theory (Dell-Hymes, 1962) and the theory of Communicative Genre (Luckmann, 1986; Günthner & Knoblauch, 1997; Günthner, 2001, 2007). Ethnographic conversation analysis (Deppermann, 2000) was employed to analyse the interaction sequence to be further interpreted ethnographically and culturally based on the results of the participant observation as well as the knowledge and cultural background. The findings of the sequence analysis on thirteen interaction fragments on the case studies indicated that cultural and intercultural aspects - such as directness and indirectness, politeness, consensus, power relation, ethnicization, stereotyping and hybridity - appeared at the micro level through the use of ethnographic lexemes, conjunctive expression patterns, salutation and greetings, code switching, formal and informal register as well as modality. Furthermore, these aspects were also reflected by the place setting and decoration as well as done interactively in the level of discourse structure. Critical incidents and misunderstanding were discussed by the interlocutors in a meta-communicative way. Moreover, stereotyping could even cause the common-ground. These empirical data could serve as the reference for further studies to optimise the interaction process in academic consultations, especially the ones involving the Indonesian and German interlocutors. In addition, the combination of various research approaches to analyse academic consultation situations would give a wider perspective and as well better understanding about the interaction process, especially in the Indonesian context.

Indexing (document details)
School: Universitaet Bayreuth (Germany)
School Location: Germany
Source: DAI-C 81/4(E), Dissertation Abstracts International
Subjects: Higher education, School counseling
Publication Number: 27600493
ISBN: 9781687900654
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