The purpose of this quantitative study was to examine how social network structure affects organizational learning. The site studied was a research and development organization that assists its clients with solving their challenging problems. This quantitative study was based on social network theory, organizational learning theory, and their intersection. A survey administered online was the primary source of data.
The study drew four conclusions from the findings: (1) at the individual level socialization opportunities exist; (2) at the group level opportunity exists to create social interactions that facilitate “shared meaning and understanding” (Crossan et al., 1999, p. 528); (3) intragroup connections are more prevalent than intergroup connections; and (4) sufficient network concentration must exist for learning at the organization level.
This study provided a theoretical contribution to understanding how social networks that exist within organizations could aid in identifying structures that support learning, thereby supporting an organization’s ability to adapt and change. It was found that social networks had a positive effect on organizational learning, particularly at the organization level, while partial support for learning was found at the individual and group levels.
|Commitee:||Kanungo, Shivraj, Bontis, Nick|
|School:||The George Washington University|
|Department:||Human & Organizational Learning|
|School Location:||United States -- District of Columbia|
|Source:||DAI-A 81/2(E), Dissertation Abstracts International|
|Subjects:||Organization Theory, Organizational behavior|
|Keywords:||Organizational learning, Social networks, Intra/intergroup connections|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be