The focus for this study is how technological development affects the financial and labor outcomes for workers within service industries. Further development of computer technology and robotics has made it possible to replicate jobs tasks performed by workers employed in routine-task intensive industries. Additionally, software and communications equipment improvements allow technology to replicate job tasks associated with manual task industries and customer service occupations. Technological development results in wage loss and job-time loss due to task replication with the use of robotic labor. Increased deindustrialization in the United States has expanded the percentage of the labor force in the service sector, creating the need for differently focused research. This study is aiming to investigate and explain the relationship between technological development, wage inequality, and underemployment within the service sector. Using data from the Current Population Survey and the EU Klems database, I have compiled a sample of 29 industries in total and a 14 service industries into a longitudinal study spanning 1992 to 2015. The relationship between technological development, wage inequality, and underemployment is inferred through panel regression analysis. Four separate categories of capital investment create the measure for technological development: communications equipment, computer hardware, software, and research and development. Labor market controls and routine-biased technological change create the framework to explain the extent of the effects of technological development upon wage inequality and underemployment. The study produces convincing results for the linkage between communications equipment investment and labor market outcomes for those who are most vulnerable to economic inequality.
|Advisor:||Roberts, Anthony J.|
|Commitee:||Bodinger-deUriarte, Cristina, Fried-Amilivia, Gabriella|
|School:||California State University, Los Angeles|
|School Location:||United States -- California|
|Source:||MAI 81/2(E), Masters Abstracts International|
|Keywords:||Deindustrialization, Occupational startification, Routine-biased, Technological development, Underemployment, Wage inequality|
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