The purpose of this dissertation was to identify key factors that managers should consider when establishing and sustaining self-managed teams (SMTs) within organizations. These key factors were shown to lead to successful outcomes for the SMTs and the organization. SMTs are operationally defined as groups within organizations that are expected to work independently within the organizational structure without direct managerial oversight from outside the team. When managers establish SMTs, they often set them up for failure because they do not always know what to consider when establishing and sustaining these teams in order to ensure the team’s success within the organization. Using a systematic review realist synthesis, this dissertation identified the key factors that managers and SMT members should be cognizant of when establishing and sustaining SMTs. Four theories explain how the key factors lead to team success: servant leadership theory, complexity leadership theory, structural contingency theory, and triple loop learning theory. Findings related to the key external factors that are influenced and controlled by organizational managers when establishing and sustaining the SMTs were: setting organizational goals for team success, exhibiting authentic leadership, staffing with skilled talent, and providing the team with empowerment. Several internal considerations to SMTs were identified: exhibiting competency within the teams, establishing emotional intelligence of team members, and imbuing SMTs with power, influence, and trust. This dissertation provides purposeful guidance that evidence-based management (EBMgt) practitioners can apply to the establishment and sustainment of SMTs within their organization to successfully achieve both the SMT’s goals and the goals and objectives of the overall organizational.
|Advisor:||Wharff, Deborah, Anderson, G. David|
|School:||University of Maryland University College|
|Department:||Doctor of Management Program|
|School Location:||United States -- Maryland|
|Source:||DAI-A 80/11(E), Dissertation Abstracts International|
|Keywords:||Establishment, External factors, Internal factors, Self-managed teams, Sustainment|
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