Dissertation/Thesis Abstract

Performance Management in Colorado's Child Welfare System: The Link between Systemic Constraints and Permanency Outcomes
by Chapman, Carrie L., Ph.D., University of Colorado at Denver, 2019, 141; 13865525
Abstract (Summary)

Studies of performance management have long been central to the field of public management, noted for their importance in understanding organizational behavior and facilitating better outcome achievement. Most studies, however, have explored performance management as either a dependent variable affected by broader systemic constraints or as an independent variable influencing the attainment of organizational objectives. This dissertation proposes that performance management is better understood as both predictor and outcome and examines this proposition in Colorado’s child welfare system. Using a population study of 64 county child welfare agencies, this thesis analyzed how systemic constraints including population size, economic profiles, and geography impacted agencies’ abilities to achieve performance management standards and, in turn, the extent to which performance management impacted permanency outcomes for children in out-of-home care. A quantitative research design employing cluster analysis and logistic regression for rare events indicated that only limited empirical support existed, suggesting that future studies should continue to develop richer insight regarding the role of performance management to bolster our theoretic and practical understanding of this complex concept.

Indexing (document details)
Advisor: Varda, Danielle M.
Commitee: Hicks, Darrin, Ronquillo, John, deLeon, Peter
School: University of Colorado at Denver
Department: Public Affairs
School Location: United States -- Colorado
Source: DAI-A 80/09(E), Dissertation Abstracts International
Subjects: Social research, Public administration, Public policy
Keywords: Child welfare, Outcomes, Performance management, Public management
Publication Number: 13865525
ISBN: 978-1-392-15898-2
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