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Dissertation/Thesis Abstract

Authentic Leadership, Employee Engagement, and Trust at a Major Logistics Service Company
by Mason, John C., Ed.D., Pepperdine University, 2019, 151; 13813686
Abstract (Summary)

This mixed methods study examined the correlation between authentic leadership among management and employee engagement among unionized hourly workers in a major logistics service company and examined the factor of trust between management and union workers. Within a context of positive organizational behavior, by analyzing and comparing results of the Authentic Leadership Inventory and the Employee Engagement Survey and conducting interviews within a business division, the study determined that there are high levels of authentic leadership, employee engagement, and trust with the district where the study took place. The qualitative part of the study found a very weak negative correlation between authentic leadership and employee engagement. The qualitative interviews found high levels of interpersonal trust and trust in the company exist. Limitations existed in this study and may partially explain the findings. Suggestions for further research are included.

Indexing (document details)
Advisor: Rhodes, Kent
Commitee: Gandhi, Shreyas, Schmieder, June
School: Pepperdine University
Department: Education
School Location: United States -- California
Source: DAI-A 80/08(E), Dissertation Abstracts International
Subjects: Educational leadership, Organizational behavior
Keywords: Authentic leadership, Employee engagement, Trust
Publication Number: 13813686
ISBN: 978-1-392-04753-8
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