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Dissertation/Thesis Abstract

Checklist Training Model: A Comparison of Time, Investment, and Job Function Knowledge
by Coker, Christopher J., Ph.D., Capella University, 2019, 163; 13811243
Abstract (Summary)

This quantitative study was an evaluation of the effectiveness of the online Training Home software program, designed for use with a national nonprofit business model. This study was undertaken because nonprofits have a difficult time resourcing training. If the Training Home program can deliver a comprehensive training program for minimal cost, then a nonprofit will be better able to deliver on the nonprofit’s stated mission. For this study, six research questions centered on measuring the helpfulness of the program, the difference in job function training, improved knowledge of a national nonprofit, and perception of the Training Home program between those that had and or had not used the program. Additionally, cost per unit of training, the number of training vignettes delivered, time spent in training, ease of use by supervisors, and staff ratings of the effectiveness of the training home program. The population studied was the 450 staff at one affiliate of the national nonprofit. This staff group consisted of a mix of genders, ages, and education levels. This study used archival data gathered over the 2013, 2014, and 2015 calendar years and was analyzed using multivariate regression and descriptive analyses. The cost and number of training vignettes delivered in a 24-month period were compared to determine whether the Training Home program was a more cost-effective delivery model than the prior system for the year before the study. Analyses indicate that the Training Home program delivered more training to staff at a lower cost per unit of training when compared to the units of training delivered in the prior model. Supervisors and staff reported the program to be effective in knowledge management and tracking and the training of all staff. The study had positive results for the sample studied. It would be beneficial for any future studies to expand the sample size into other geographic regions.

Indexing (document details)
Advisor: Daines, Andrea, Krabill, Paige
Commitee: Morgan-Gardne, Inglish, Rockey, Mary
School: Capella University
Department: Counseling and Human Services
School Location: United States -- Minnesota
Source: DAI-A 80/08(E), Dissertation Abstracts International
Subjects: Management, Health care management
Keywords: Checklist, Distance learning, Online education, Process theory, Training
Publication Number: 13811243
ISBN: 978-1-392-04369-1
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