The purpose of my research was to evaluate the Faculty and Staff Development Program (FSDP) at the University of Pittsburgh. The FSDP provides a variety of organizational development workshops for the university community. The primary focus of my research was to evaluate the effectiveness of learning outcomes from the Microsoft Excel Productivity Software Workshop offered by the FSDP. My qualitative research analyzed quantitative and qualitative data from a survey instrument and interview protocol regarding the FSDP workshop experiences of a sample population. The research endeavor was to uncover the underlying influences of the FSDP in Microsoft Excel. Thus, my research analyzed the sample population’s learning outcomes that produced knowledge and skills from the Microsoft Excel workshop that were transferable to the workplace.
The following areas of my research, practitioner experience, and warrants pertaining to learning and development are addressed in my dissertation. The introduction provides a brief synopsis of my practitioner background in the context of my research focus and a dissertation summary. The literature review contains the emerging themes from my investigation of the scholarly discourse regarding staff development in business and higher education. The methodology section presents the systematic approach of my qualitative research in discovering the influence of productivity software on staff development through the collection and analysis of quantitative and qualitative data. The results section explains the evidential outcomes from the data analysis of my sample population’s experiences and perceptions in the FSDP. The discussion section provides an argument about how my research results and practitioner experience are substantial and relevant to the scholarly discourse on staff development within higher educational institutions. The recommendations section provides the rationale for my proposed deliverable for a learning and development program in technical efficacy that originated from my research and decades of practitioner experience. The conclusion provides insight into the importance of the development and implementation of an institutional policy for staff development that is sustainable and relevant to an evolving workplace influenced by innovative technology.
|Commitee:||Brandon, Sandra, Garman, Noreen, Sutin, Steward|
|School:||University of Pittsburgh|
|Department:||Higher Education Management|
|School Location:||United States -- Pennsylvania|
|Source:||DAI-A 80/05(E), Dissertation Abstracts International|
|Subjects:||Higher Education Administration|
|Keywords:||Microsoft Excel, Personalized staff development, Productivity software, Technical proficiency, Workplace skills, Workplace technology|
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