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Dissertation/Thesis Abstract

The Impact of Leadership Practices on Job Satisfaction and Organizational Commitment in Three Small Business Enterprises
by Gans, Euphemia L., Ph.D., Indiana Wesleyan University, 2018, 179; 13421647
Abstract (Summary)

Human capital has been recognized as one of the most valuable assets to business, and this fact is especially true for small businesses. This cross-sectional quantitative research explored the impact of relationships between transformational leadership practices, job satisfaction, and organizational commitment within three Southwestern small business enterprises using a purposive sampling. Freedom to excel, autonomous decision-making abilities, and collaborative relationships are all-encompassing for healthy leader-follower dynamics within the small business community according to the literature.

From three businesses 36 Leaders and 103 followers participated. The five research questions and 10 null hypotheses were tested using three instruments: The Leadership Practices Inventory (LPI), Job in General (aJIG/aJDI), and Organizational Commitment Scale (OCQ) along with five demographic questions. Correlations and regressions were used to find whether a relationship exists between leadership and employees’ satisfaction and commitment to the organization. The null hypothesizes were rejected. Followers rated five practices as highly significant predictors of their job satisfaction and organizational commitment. All five LPI scores were significant at the p < .001 level for both satisfaction and commitment at the bivariate level and regression analysis.

Small business enterprise success requires solid leadership effectiveness to promote positive organizational outcomes for followers. Consistently, small businesses failed due to poor leadership practices. Leaders that better understand their leadership style can encourage teamwork, improve relationships with followers by providing leadership support. This research added to the empirical research to which small business leaders could refer to help them navigate the leader-follower relationship path more successfully.

Indexing (document details)
Advisor: Beuthin, Timothy
Commitee: Drake, Debra J., Garner, Brad
School: Indiana Wesleyan University
Department: Organizational Leadership
School Location: United States -- Indiana
Source: DAI-A 80/04(E), Dissertation Abstracts International
Subjects: Business administration, Educational leadership, Management
Keywords: Job satisfaction, Organizational commitment, Quantitative, Small businesses, Transformational leadership
Publication Number: 13421647
ISBN: 978-0-438-71218-8
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