Dissertation/Thesis Abstract

Just Culture Consulting, LLC: Cultural Competency Services for Healthcare Providers
by Yeritsyan, Sargis, M.S., California State University, Long Beach, 2018, 62; 10839096
Abstract (Summary)

The U.S. healthcare industry seeks to improve patient satisfaction as the national trend of increasing diversity and ethnic representation continues. The provision of culturally sensitive health care will not only increase patient satisfaction and outcome metrics but also allow healthcare organizations to thrive financially by meeting patient needs and payer requirements. Just Culture Consulting, LLC. is a start-up, for-profit healthcare consulting firm that will provide cultural competency and language training services for healthcare professionals. Just Culture Consulting, LLC. aims to build a regionally and potentially a nationally recognized brand in specialty healthcare consulting by capitalizing on the growing need for culturally competent providers in healthcare. The Firm will retain a large client base through aggressive marketing and by leveraging the skills of its multicultural staff who possess significant career and native exposure to language, cultural sensitivity, healthcare delivery, and administration.

Indexing (document details)
Advisor: Gotz, Cindy
Commitee: O'Lawrence, Henry, Sinay, Tony
School: California State University, Long Beach
Department: Health Care Administration
School Location: United States -- California
Source: MAI 58/02M(E), Masters Abstracts International
Subjects: Business administration, Health care management
Keywords: Cultural competence, Cultural competency, Cultural sensitivity, Cultural training, Healthcare cultural consulting, Patient satisfaction
Publication Number: 10839096
ISBN: 978-0-438-56824-2
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