Critical incidents in law enforcement often either lead to a great divide between police agencies and the communities they serve, or they exacerbate a volatile relationship that already exists. Critical incidents may cause outrage within the community due to: misconceptions about the incident, extreme distrust of police, allegations of police misconduct, or racial tension. In an effort to improve and enhance organizational police and community resilience following a critical incident, a case study comparison of four recent high-profile critical incidents seeks to answer the following question: What lessons can we learn from police critical incidents and how do the events surrounding them affect police and community resilience? Analysis of the cases identifies specific factors that affect resiliency among police agencies and communities during and after critical incidents. The analysis leads to recommendations for police agencies to enhance police-community relations and resilience.
|Commitee:||Perez, Nicholas, Tortorici Luna, Joanne|
|School:||California State University, Long Beach|
|Department:||Criminology, Criminal Justice and Emergency Management|
|School Location:||United States -- California|
|Source:||MAI 57/06M(E), Masters Abstracts International|
|Subjects:||Law enforcement, Criminology|
|Keywords:||Community-oriented policing, Critical incidents, High-profile, Police-community relations|
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