The current American workforce is at a crossroads due to the number of Baby Boomers either retiring or on the cusp of retirement. For many organizations, this cohort possesses knowledge and experiences that can be lost if this knowledge is not transferred before their departure from the organization. This ability to share knowledge is increasingly recognized both as a valuable asset for organizations and as a modern-day challenge for leaders. The purpose of this research was to explore the process of organizational knowledge sharing resulting from the Baby Boomers’ retirement. Using case study methodology and a single-stage sampling procedure, twelve participants were recruited to participate, and research questions were designed, to address how two generations of aerospace engineers describe their experiences with knowledge transfer and the strategies used to support such a transfer. Sources of information for this study were face-to-face, semi-structured interviews, organizational documents, and artifacts. Data were analyzed, generating codes and conceptual categories that eventually led to the emergence of the three themes of organizational knowledge transfer, promote knowledge sharing, and tacit and explicit knowledge. An analysis of these three themes resulted in three specific recommendations for action which were: (a) turning tacit knowledge into explicit knowledge, (b) creating knowledge sharing activities, and (c) developing purposeful leadership. Future researchers could explore management views of knowledge sharing and the impact on the organization.
|Advisor:||Domingo, Joel L.|
|Commitee:||Grow, Arron, Larson, Deanne|
|School:||City University of Seattle|
|Department:||Division of Doctoral Studies|
|School Location:||United States -- Washington|
|Source:||DAI-A 79/10(E), Dissertation Abstracts International|
|Keywords:||Baby Boomer, Generation-X, Knowledge, Knowledge sharing, Knowledge transfer, Retirement|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be