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Dissertation/Thesis Abstract

Strategies for Reducing Short-Tenured Employee Attrition in the Retail Grocery Industry
by Ngemegwai, Ogechi U., D.B.A., Walden University, 2018, 136; 10826190
Abstract (Summary)

The purpose of this multiple case study was to explore strategies that managers in the retail grocery industry use in reducing short-tenured employee attrition in the West Midland states in the United Kingdom. Participants were 4 store managers who had managerial experience in the retail grocery industry, worked as a retail store manager in the West Midlands, and had experience implementing effective strategies to reduce employee attrition. The Herzberg 2-factor theory was the conceptual framework. Semistructured interviews were used to collect data. Data were analyzed using Yin’s 5-step data analysis process. The major themes were: training and development, enriched job responsibility, human resources intervention, and employee recognition. Participants relied on training and development, enriched job responsibility, human resources intervention and, employee recognition to reduce employee attrition. The results may provide retail grocery leaders with strategies for reducing short-tenured employee attrition in grocery stores, which may reduce adverse effects on the industry’s profitability. Implications for positive social change include improving the quality of life of the community and citizens; improved levels of satisfaction in quality of life translate into developing and maintaining positive relationships with family and friends, as well as helping the local communities and the economy.

Indexing (document details)
Advisor: Murray, Jill
Commitee: Burrus, Scott, Hockin, Robert
School: Walden University
Department: Management
School Location: United States -- Minnesota
Source: DAI-A 79/10(E), Dissertation Abstracts International
Subjects: Business administration, Marketing, Management
Keywords: Employee attrition, Employee retention, Employee turnover, Job satisfaction, Resignation, Voluntary attrition
Publication Number: 10826190
ISBN: 978-0-438-00989-9
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