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Dissertation/Thesis Abstract

University Research Adminstrators' Perception of Incivility and the Relationship to Employee Engagement
by Walker, Doshie, PHD/IO, University of Phoenix, 2017, 155; 10750481
Abstract (Summary)

A convenience sample of 211 university research administrators working in research related organizations and universities in the United States and 18 years or older participated in the online survey. The research study explored a quantitative correlational study to examine the relationship among university research administrators’ perception of workplace incivility (e.g. hostility, privacy invasion, exclusionary behavior, and gossiping) and the relationship to their levels of employee engagement (e.g. psychological meaningfulness, psychological safety and psychological availability). The self-report survey was distributed through Survey Monkey with the weblink approved to be placed in the Society of Research Administrators, the SRA Catalyst newsletter for university research administrator, to access that were members of the organization and reside in the United States. The testing resulted in the acceptance of five null hypotheses and rejection of eight null hypotheses. University research administrators have similar perceptions of incivility among research related organizations and universities in the United States. Workplace incivility and employee engagement was tested their relationships and found that as hostility increases psychological safety and psychological availability decreases. Privacy invasion significantly decreases employee’s psychological meaningfulness and psychological safety in the workplace. As the effect of effects of exclusionary behavior and gossiping increases employee’s psychological safety and psychological availability in the workplace decreases. University research administrators’ perception of incivility provide insight into workplace behaviors and employee engagement.

Indexing (document details)
Advisor: Rohde, Derek
Commitee: Florence, Linda F., Raphael, Michael A.
School: University of Phoenix
Department: School of Advanced Studies
School Location: United States -- Arizona
Source: DAI-B 79/08(E), Dissertation Abstracts International
Subjects: Higher Education Administration, Social psychology, Occupational psychology
Keywords: Employee engagement, Incivility, Psychological engagement, Research adminstrators
Publication Number: 10750481
ISBN: 978-0-355-80802-5
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