Online education is an increasingly important factor in the long-term strategic planning of educational institutions, and demand for online distance education courses continues to grow. Institutions are under increasing pressure to provide faculty members with real-world knowledge, skills, and abilities for online distance education through faculty development programs that focus on instructional delivery and the use of educational technologies. The National Graduate School of Quality Management (NGS) at this time has no formal standard operating procedures to support faculty development in online distance education. The purpose of this action research qualitative content analysis action research study was to identify best practice approaches for providing distance education training to NGS faculty. Data were obtained from 30 faculty members with extensive experience in online distance education via three focus groups. Trained moderators conducted focus group sessions to collect responses to three questions regarding best practices for faculty development in online distance education. Using qualitative content analysis of focus group data, 21 themes were identified that related to three aspects of faculty development in online distance education: skills needed for online instructors, instructional content of faculty development courses, and best practices for faculty development programs. These findings were used to create a best practice guide for faculty development in online distance education for NGS. Theories of andragogy theory, educational technology theory, and quality management through BPI comprised the theoretical framework. The research questions were designed to understand if organizations should implement quality-driven faculty development programs in online distance education, the topics that should be covered in faculty development programs for online distance education, and the best practices for faculty development programs for online distance education.
|Advisor:||Burrell, Darrell Norman|
|Commitee:||Chestnut, Jacqueline, Quisenberry, William L.|
|School:||The National Graduate School of Quality Management|
|School Location:||United States -- Massachusetts|
|Source:||DAI-A 79/04(E), Dissertation Abstracts International|
|Subjects:||Business administration, Higher Education Administration, Business education|
|Keywords:||Andragogy, Distance education, Education technology, Faculty development, Online education, Operations management, Process improvement|
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