Online education is growing in response to demands of increased access, quality, and affordability. However, implementation and expansion are often challenged by faculty resistance, due in large part to perceived lack of quality and administrative support. This case study sought to determine how the presence or absence of quality elements, as defined by the Online Learning Consortium Quality Scorecard, in institutional structure, policy, and practice influences (motivates or inhibits) faculty decisions to teach online at Frostburg State University, a comprehensive, public university in western Maryland.
This mixed methods, sequential explanatory research collected data from three sources: an online survey of 387 faculty, a review of institutional documents, semistructured interviews with nine key university stakeholders and 13 faculty. To analyze these data, the study used descriptive statistics, logistic regression, application of the Online Learning Consortium Quality Scorecard rubric, and triangulation of data from all sources.
Findings suggest that faculty’s initial motivation to teach online was intrinsic, enhanced by extrinsic institutional factors–those within the control of the university. However, institutional factors played a more significant role in faculty decisions to continue/expand online teaching. Additionally, the findings suggest that faculty were most likely to teach online when their intrinsic motivation was aligned with the institution’s mission of online education and a shared strategic value of online education that balances the shared interests of the institution, students, and faculty.
The key finding in this study was that quality was a significant concern regarding online education. However, administrative support for online education was central to shaping faculty’s definition of quality in online education. These findings suggest that quality in online education is defined by faculty as the presence or absence of administrative support which creates institutional structure, policy and practice to support faculty to deliver quality instruction.
|Advisor:||Makang, Doris Santamaria|
|Commitee:||Bowman, John, Hall, Kelly, Singh, Sudhir|
|School:||Frostburg State University|
|School Location:||United States -- Maryland|
|Source:||DAI-A 79/02(E), Dissertation Abstracts International|
|Subjects:||Higher Education Administration, Educational leadership, Educational technology, Higher education|
|Keywords:||Administrative support, Faculty motivators and inhibitors, Online Learning Consortium Quality Scorecard, Online education, Power Gould-Morven iron triangle, Quality|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be