Chronic disease is costly and requires a different approach to care than acute illness. Preventing chronic disease may improve health outcomes. This qualitative, explanatory case study explains the experiences of eight participants, from a suburban internal medicine practice in Fairfield County, CT, who used activity trackers/applications to adhere to diet and exercise. Daily email logs, information from the activity tracker/application and an exit interview provided detailed information about the participant used technology and what was most important to maintain lifestyle changes. The use of NVivo 11 ^® assisted with data analysis to identify common themes that emerged including accountability, awareness, challenges, and knowledge. Each participant’s information offered a unique perspective into how they viewed their responsibility to participate in their treatment plan. The use of technology assisted the participants to become actively involved in their disease management and development of new skills and strategies to support their lifestyle changes. Furthermore, the participant’s described difficulties adhering to the lifestyle changes within their daily lives. Since most of the management of any chronic condition occurs outside of a provider’s office, understanding the challenges and problems encountered by those with an early chronic disease, pre-diabetes, may assist providers to develop collaborative goals with their patients. Primary Care Providers, who understand the daily struggles of those Pre-diabetics, can offer realistic strategies for an individual to develop the necessary self-management skills to prevent diabetes.