Dissertation/Thesis Abstract

Strong Emotive Connectors: A Study of a Social Skill and Effective Team Performance
by Kloak, David G., Ph.D., Alliant International University, 2017, 123; 10267146
Abstract (Summary)

Organizational success and outcomes rely on good teamwork. The study question asked if teams can be more successful with a greater number of socially skilled team members? Evolving research indicates composing teams based on intrinsic social skills, such as personality, values, and psychological roles may generate greater team outcomes than teams based solely on vocational roles, competencies, and cognitive ability. When teams are first formed, people connect instinctively and warm to other team members using their social skills. Only later do people appraise others for competencies and skills. This study examined whether the number of strong emotive connectors (SEC) can increase team outcomes. The study hypothesis tested whether teams with a greater number of high SECs, a socioemotional role construct, would increase their team task-completion rates (TTCR). Regression analysis showed the low and high SEC with an adjusted R2 = .52 correlation were both predictive of the TTCR. Additional analysis using 2 one-way ANOVAs for high and low SECs showed between-team (groups) and within teams (groups) results were statistically significant at the p = .00 level. The study found teams having 2 of 5 high SECs made a difference in team performance. Additional high SECs had no impact on team performance. An interesting study result found 2 of 5 low SECs had an adverse impact on team performance. Additional low SECs did not harm team performance. Ensuring at least 2 of 5 high SECs on teams can lessen gaps, diminish conflicts, and elevate team outcomes.

Indexing (document details)
Advisor: Sanzgiri, Jo
Commitee: Knott, Toni, Lavin, Thomas P.
School: Alliant International University
Department: San Francisco-CSPP-OP
School Location: United States -- California
Source: DAI-A 79/01(E), Dissertation Abstracts International
Subjects: Psychology, Organization Theory, Organizational behavior
Keywords: Collaborative, Prosocial, Social skills, Team effectiveness, Team performance, Teamwork
Publication Number: 10267146
ISBN: 9780355172973
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