Dissertation/Thesis Abstract

An Assessment of Veterans Affairs Healthcare Leadership Competencies
by Talice, Kerlie W., D.H.A., Capella University, 2017, 120; 10604903
Abstract (Summary)

The purpose of this study was to collaborate with one of the New England VA Healthcare Systems to conduct research to evaluate the current leadership competencies at the Department of Veterans Affairs (VA) to identified competencies essential for leadership by the VA. The researcher also assessed how VA front-line staff, first-line supervisors, mid-level managers, and senior/executive leadership rate their performance and that of their supervisors. Lastly, the researcher evaluated how these leaders are trained to assume their important roles at the VA and how much of a role are executive coaching and mentoring play in this training process. The research is a quantitative research study, and the competencies and specific behavior indicators were assessed using a web-based survey via a self-administered competency instrument designated to determine employee’s perceptions. The data collected comprised data from four different surveys/questionnaires for each position level within the organization including the demographic data. A total of 143 VA employees participated in the research study and completed surveys to measure the frequency of behaviors on a 10-point scale to answer the research questions. The results answered the key research questions asked in this study to measure leaders and emerging leader competence.

Indexing (document details)
Advisor: Beverley, Charles
Commitee: Aboul-Enein, Faisal, Hughes, Seyra
School: Capella University
Department: Nursing and Health Sciences
School Location: United States -- Minnesota
Source: DAI-B 79/01(E), Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Health sciences, Public health, Health care management
Keywords: Competencies, Competency assessment, Deparment of veterans affairs, Healthcare leadership, Leadership competencies, Veterans affairs (va)
Publication Number: 10604903
ISBN: 9780355117707
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