This qualitative study examined the lived experiences of key campus stakeholders and policy implementation. Using semi-structured interviews, key stakeholders were asked about their experiences with 15 to Finish: a 2014 completion message that led to a financial aid policy. Through snowball sampling, participants included administrators from the state higher education system, senior administrators from academic and administrative units, professional and academic advisors, and students. Data was also collected through meeting agendas and agency reports. Interviews were transcribed and all text was analyzed using hermeneutic phenomenology. Three key themes were constructed: (a) administrators and faculty help students because it is the right thing to do; (b) messaging and communication of a policy and campaign can be divisive and should employ a communications plan; and (c) Nevada is experiencing a change in college culture from access to completion.
|Commitee:||Cook, Dan, Miltenberger, Patricia, Mitchell, Paul, Sanchez, Jafeth|
|School:||University of Nevada, Reno|
|School Location:||United States -- Nevada|
|Source:||DAI-A 78/11(E), Dissertation Abstracts International|
|Subjects:||Higher Education Administration|
|Keywords:||Completion policy, Hermeneutic phenomenology, Qualitative|
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