This four-chapter report describes the work I completed as a technical writer/trainer intern at The Normandy Group (TNG). It provides an overview of TNG; an overview of my role and the projects I worked on at TNG; a description of the user guide I created as my major writing project at TNG; and an analysis and application of the Problem Solving Model for Technical Communicators in regards to my major project and an exploration of the internship regarding the expectations I had before the internship began, the reality of the internship, and the hindsight gained from the internship.
|Commitee:||Balish, Rebecca, Durack, Katherine, Lutz, Jean|
|School Location:||United States -- Ohio|
|Source:||MAI 56/05M(E), Masters Abstracts International|
|Keywords:||Application, Documentation, Internship report, Mtsc, Problem solving model for technical communicators, Project management|
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