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The purpose of this study was to determine if a relationship exists between levels of burnout, exhaustion, cynicism, and professional efficacy experienced by student affairs professionals at public institutions compared to private higher education institutions in Missouri. The specific problem is that it is unknown if there is a relationship between institutional type and burnout among student affairs professionals. The participants were Missouri College Personnel Association (MoCPA) members who work at public and private higher education institutions in Missouri. There is no statistically significant relationship between institutional type and burnout, exhaustion, cynicism, or professional efficacy. Student affairs professionals at public and private institutions reported similar scores on all parts of the MBI. Results from the exhaustion and cynicism subscales were high for student affairs professionals at both institutional types. Scores from the professional efficacy subscale were high for student affairs professionals at public and private institutions. Although there is not a statistically significant relationship between burnout and institutional type, student affairs professionals at public institutions reported higher mean scores on all three MBI subscales than their counterparts at public institutions. Leaders at public and private higher education institutions may not need to address professional efficacy but should consider steps to address the high scores on the exhaustion and cynicism subscales.
Advisor: | Purslow, Vicki |
Commitee: | Dunfee, Charlene, Terrell, Janice |
School: | University of Phoenix |
Department: | Higher Education Administration |
School Location: | United States -- Arizona |
Source: | DAI-A 78/10(E), Dissertation Abstracts International |
Source Type: | DISSERTATION |
Subjects: | Educational sociology, Educational psychology |
Keywords: | Burnout, Maslach burnout inventory, Student affairs, Student services |
Publication Number: | 10236162 |
ISBN: | 978-1-369-79224-9 |