While there is a great deal of research on attorneys and law firms, the majority of it has focused solely on the attorney – very little exists regarding legal secretaries and other support staff, or the relationship between attorneys with legal secretaries and other support staff. The current research aimed to address this gap in the literature by examining the antecedents of high-quality attorney-secretary relationships through the framework of Leader-Member Exchange (LMX). Relationship quality was evaluated against values, cognitive styles, and self-identity. Legal assistants were asked to provide ratings for themselves and ratings for how they believed their attorneys would respond and similarity between the attorney and secretary ratings was calculated. Then, the moderating effects of core self-evaluations and emotional intelligence were analyzed. Although the results of this study did not support any of the hypotheses, there are several considerations which might have prevented significant relationships from emerging. Exploratory analyses were also conducted and benevolence was found to be a significant moderator. Implications and future research directions are discussed.
|Advisor:||Nadler, Joel T.|
|Commitee:||Bartels, Lynn, Nordstrom, Cynthia|
|School:||Southern Illinois University at Edwardsville|
|School Location:||United States -- Illinois|
|Source:||MAI 56/04M(E), Masters Abstracts International|
|Subjects:||Social psychology, Occupational psychology, Cognitive psychology|
|Keywords:||Attorneys, Benevolence, Cognitive styles, Leader-member exchange, Values, Workplace|
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