This qualitative research explored factors affecting the successful development and implementation of shared leadership in a matrix organization. The study used Creswell’s (2003) exploratory research methodology and thematic analysis to analyze data. Interviews using open-ended questions were conducted face-to-face or via phone with a purposive sample of 20 leaders in executive management in a worldwide apparel and footwear company. The major findings of the study were that (a) cultural differences were the primary factors affecting shared leadership in a matrix organization; (b) having a global acumen was the most important leadership quality needed today; (c) agility, creativity, innovation, communication, and vision were other key leadership qualities identified that enabled shared leadership in matrix organizations; (d) the matrix system was both an enabler and inhibitor for shared leadership, as it facilitated collaboration and communication, but also created conflict (primarily due to human resource struggles with appropriate talent search); and (e) collaboration and communication were key factors for successful implementation and development of shared leadership in a matrix system.
|Commitee:||Conger, Joan E., Manning, Michael R., Miller, Jeffrey P., Willia, David B.|
|School:||Fielding Graduate University|
|Department:||The School of Human and Organization Development|
|School Location:||United States -- California|
|Source:||DAI-B 78/09(E), Dissertation Abstracts International|
|Keywords:||Globalization, Leadership, Matrix organization, Shared leadership|
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