Dissertation/Thesis Abstract

The effects of leadership roles on e-government performance in Oman
by Al-Bulushi, Yaqoob Dur Mohammed, DM/IST, University of Phoenix, 2017, 212; 10260914
Abstract (Summary)

The Oman government developed a vision to transform the nation into a sustainable knowledge society by supporting information and communication technologies to improve government services (ITA, n.d.). According to a United Nations (2012) report, Oman ranks 64th worldwide in e-government readiness, the lowest compared to other countries in the region. The goal of this qualitative grounded theory study was to explore processes associated with selected unsuccessful e-government projects in Oman, as well as the driver of failure, and generate a model with recommendations for the role of executives in government organization for successful execution of e-government initiatives. The main findings developed into a theoretical concept for a recommended leadership model for executives in Oman to use for the successful implementation of e-government initiatives. The research was guided by three research questions: “How do leadership roles in government organizations in Oman support the success of e-government projects?”, “What leadership skills do leaders need to possess to achieve successful implementation of e-government projects?”, and “What model of e-government projects in Oman could explain or account for the value of successful leadership?”. Study participants were 25 executives from five government organizations in Oman. Four themes emerged from analyzing research data (a) there is a need for e-government, (b) the e-government creates challenges, (c) challenges require a leader, and (d) a leader with particular skills mitigates challenges and influences the way to success. Four e-government essential leadership skills emerged from the study (a) determined, (b) knowledgeable, (c) communicator, and (d) social.

Indexing (document details)
Advisor: Shaykhian, Gholam Ali
Commitee: Filer, David, Krueger, Norris
School: University of Phoenix
Department: School of Advanced Studies
School Location: United States -- Arizona
Source: DAI-A 78/08(E), Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Management, Information Technology, Political science
Keywords: E-government, Leadership, Oman
Publication Number: 10260914
ISBN: 9781369661620
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