This study aims to explore antecedents and consequences of performance information use in collaborative networks, focusing on the effects of network members’ interaction patterns and relational characteristics on performance information use. Using a case of the Faraway County system of care wherein network participants engaged in collective decision making and service provisions to mentally-ill children and youth, this study addresses three research questions: Research Question 1: Is performance information used in collaborative networks? Research Question 2: Is performance information used for learning purposes in collaborative networks? Research Question 3: Does use of performance information facilitate network learning in collaborative networks?
Essays One and Two explore antecedents of performance information use in collaborative networks. Essay One addresses the first research question—is performance information used in collaborative networks? Essay Two addresses the second research question—is performance information used for learning purposes in collaborative networks? Essay Three explores consequences of performance information use, addressing the third research question—does performance information use facilitate network learning in collaborative networks? The three essays find five characteristics of performance information use in collaborative networks: (1) network members are heterogeneous in terms of performance information use, (2) interaction patterns and relational characteristics among network members affect performance information use, (3) different factors affect the use of different types of performance information, (4) using performance information contributes to the development of shared understanding among network members, and (5) different types of performance information have different functions in collaborative networks. The findings provide academic implications for research on network management, as well as on performance information use. They also provide practical implications for promoting performance information use and its effects in collaborative networks.
|Commitee:||Dawes, Sharon, Desmarais, Bruce, Helbig, Natalie|
|School:||State University of New York at Albany|
|Department:||Public Administration and Policy|
|School Location:||United States -- New York|
|Source:||DAI-A 78/07(E), Dissertation Abstracts International|
|Keywords:||Collaborative networks, Network management, Performance information use, Performance management, Social network analysis|
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