As technology advances, law enforcement agencies continue to implement new strategies to effectively control crime and preserve social order. Over the past two years, several key events have shifted public concerns from crime control to police-community relations. In an effort to improve these relations and increase police legitimacy, many police agencies have recently implemented body-worn cameras. These devices have several presumed advantages, including the enhancement of procedural justice practices. Research on procedural justice links the quality of treatment and quality of officer decision-making to police legitimacy and higher levels of citizen satisfaction. Thus, this study analyzes how the application of body-worn cameras affects perceptions of procedural justice and citizen satisfaction. Using data collected from community member surveys, results show that fair officer treatment towards community members and impartial officer decision-making practices positively impact police interactions. Such practices combined with body-worn cameras can increase citizen satisfaction.
|Commitee:||Scott-Hayward, Christine, Vogel, Brenda|
|School:||California State University, Long Beach|
|Department:||Criminology, Criminal Justice and Emergency Management|
|School Location:||United States -- California|
|Source:||MAI 56/02M(E), Masters Abstracts International|
|Keywords:||Citizen satisfaction, Legitimacy, Police encounter, Procedural justice|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be