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Dissertation/Thesis Abstract

Value Creation in Cross-Sector Collaboration: Beneficiaries' Increased Capacity for Collective Action
by Trujillo, Diana, Ph.D., New York University, 2016, 395; 10153525
Abstract (Summary)

The intensification of cross-sector collaboration phenomena has occurred in multiple fields of action. Organizations in the private, public and social sectors are working together to tackle society’s most wicked problems. Some success has resulted in a generalized belief that cross-sector collaborations represent the new paradigm to manage complex problems. Yet, important knowledge gaps remain about how cross-sector alliances generate value for society, particularly to its beneficiaries.

This study answers the question: How does cross-sector collaboration affect its beneficiary’s capacity for collective action? It uses a qualitative embedded case study design, and theoretical sampling of two general cases of alliance-based interventions in a developing country: Colombia. Two embedded cases within each general case identify evidence of collective action capacity of the beneficiaries.

The study’s findings speak to the management literatures studying collective action at different levels of analysis. Key contributions include a Beneficiaries’ Capacity Building and Expressing Model, which identifies the drivers that lead to collective action, and provide a conceptualization of collective action as installed and realized capacity. Findings also identify and explain alliances’ contributions to beneficiaries’ capacity building: alliances are trust brokers and they create spaces. Alliances also enable beneficiaries to release or actualize that capacity by building bridges, allowing capitals’ circulation and becoming a relational buffer to protect people’s initiatives. Beneficiaries increased capacity for collective action is an outcome that becomes an alliance input, leading overtime to further benefits involving systemic change. Beneficiaries’ increased collective action capacity is a prerequisite to produce changes in larger systems of public policy and/or markets, but beneficiaries need to continue working in collaboration with the alliance as a whole system. The research features a complex collaborative system that changes how actors mobilize resources to generate systemic change. Building on those findings the study also offers an outcome-based conceptualization of alliances value creation at the beneficiary level of analysis.

Indexing (document details)
Advisor: Ospina, Sonia M.
Commitee: Austin, James E., Foldy, Erica, Nigam, Amit, Smoke, Paul
School: New York University
Department: Robert F Wagner Graduate School of Public Service
School Location: United States -- New York
Source: DAI-A 78/03(E), Dissertation Abstracts International
Subjects: Management
Keywords: Alliances, Collaborative governance, Collective action capacity, Cross-sector collaboration, Social partnerships, Value creation
Publication Number: 10153525
ISBN: 978-1-369-08660-7
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