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Dissertation/Thesis Abstract

Generic qualitative study on systems conflict as described by employees' leader-member exchanges
by Martinus, Paul M., Ph.D., Capella University, 2016, 142; 10144290
Abstract (Summary)

This study addressed the problem of conflict in the workplace as experienced by leader-member exchanges (LMXs). The background and significance of this study concerned the research problem and questions asking about systems conflict in the workplace according to LMXs. The study used a generic qualitative research design; participants were obtained online via purposive and snowball sampling. Participants who were Facebook users were asked to describe their conflict experiences in the workplace that were then thematically analyzed. Results showed that either systems conflict in LMXs described leadership and followership; or that types of members in such exchanges described conflict systems. Addressing the problem by answering the research question fills a knowledge gap that the scientific community and organizational leaders might use to address systems conflict in the workplace.

Keywords: generic, qualitative, systems, conflict, leader-member exchanges.

Indexing (document details)
Advisor: Brooke-Werley, Stephanie
Commitee: Carey, Veronica, Cowan, Rebecca
School: Capella University
Department: Social and Behavioral Sciences
School Location: United States -- Minnesota
Source: DAI-A 78/02(E), Dissertation Abstracts International
Subjects: Management, Behavioral Sciences, Organizational behavior
Keywords: Conflict, Employees, Generic, Leader-member exchanges, Systems
Publication Number: 10144290
ISBN: 978-1-339-99452-9
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