This study investigated the relationship between transformational leadership components (idealized influence [attributes], idealized influence [behaviors], inspirational motivation, intellectual stimulation and individual consideration), job satisfaction and academic service quality at Al-Baha University. The purposes of this study were to identify the extent to which, if at all, relationships exist between perceived levels of transformational leadership components, job satisfaction, and academic service quality among the faculty members, and to examine to what extent, if at all, are differences in demographic characteristics (gender, age, current position, and years spent at current position) of faculty members associated with the self-perceived levels of transformational leadership components, job satisfaction, and academic service quality. To explore these relationships among the variables of the study, three surveys were employed: The Multifactor Leadership Questionnaire, the Minnesota Satisfaction Questionnaire, and the SERVPERF, in addition to a demographic questionnaire. A total of 336 responses were completed for the analysis to answering the two research questions and testing the 15 research hypotheses listed in chapter one. Correlational analyses were used to explore these relations. Pearson’s product–moment correlation coefficient at significance level of p < .01. was employed to test the first research question hypotheses, and multivariate analysis of variance at significance level of p < .05 was employed to test the second research question hypotheses. The findings of the study indicated that positive relationships are found among the characteristics of transformational leadership components, job satisfaction and academic service quality as well as between job satisfaction and academic service quality at Al-Baha University. As for the demographic information’s association to faculty members’ perceptions, gender, current positions, and years spent in current positions do not differentiate faculty members’ self-perceived levels of transformational leadership, and academic service quality at Al-Baha University. However, age was found to differentiate faculty members’ perceived levels of individual consideration and job satisfaction. The findings from this study contribute to the field of leadership studies by providing empirical research on this topic in higher education.
|Commitee:||Madjidi, Farzin, McManus, Jack|
|School Location:||United States -- California|
|Source:||DAI-A 78/01(E), Dissertation Abstracts International|
|Subjects:||Educational leadership, Education, Organizational behavior|
|Keywords:||Academic service quality, Higher education, Job satisfaction, Transformational leadership|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be