Expatriates of U.S.-based MNCs (Americans) on overseas assignment face unique adjustment and job-performance issues that have affected employer operations, resulting in financial loss and low morale. The specific problem was the poor adjustment of Americans in Russia, due to type of job, type of position, and prior-international experience. The purpose of this quantitative causal-comparative study was to examine whether differences existed in the process of adjustment of Americans in Russia based on job-specific attributes. The quantitative study featured a causal-comparative design. The sampling frame included the estimated 4,000 Americans working for US-based MNCs, members of the American Chamber of Commerce in Russia (ACCR). ACCR’s membership-list was used to gather a simple random sample of 197 through an anonymous online survey, a pre-validated 5-point Likert scale based on the Peltokorpi-Cultural Adjustment (2008) scale. Results for a one-way ANOVA showed no significant difference for employee adjustment based on type of job or position, and a significant difference was found for prior-international experience (p<.05). Recommendations for practice included (a) encouragement of U.S.-based MNCs that do business in Russia to incorporate the finding of this study, and (b) for the U.S. Chamber of Commerce to create programs to assist member firms to develop a knowledge base and recruitment practices for better adjustment of Americans in Russia. Recommendations for future research included (a) a causal-comparative study to evaluate pre-assignment training as a moderating factor to explain differences in adjustment for employees with different types of job and positions, and (b) a quasi-experimental study to further assess interactions among the current study variables as to the influence on Americans' adjustment.
|Commitee:||Bouvin, David, Martin, Craig|
|Department:||School of Business and Technology Management|
|School Location:||United States -- Arizona|
|Source:||DAI-A 77/11(E), Dissertation Abstracts International|
|Keywords:||American expatriates, Cross-cultural adjustment, International experience, Job types, Multinational corporations, Russia|
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