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Dissertation/Thesis Abstract

A narrative study of service learning and workplace volunteering: Increasing participation and improving outcomes for employee volunteers
by Hayes, Kathryn, Ph.D., California Institute of Integral Studies, 2016, 265; 10117904
Abstract (Summary)

Employee volunteering and service learning programs both enable large numbers of individuals to work together to address some of the most challenging problems in our world today. A large volume of academic research exists on service learning and much less academic research has been done on employee volunteering; there is very little research that connects these two fields. Student volunteers report developing skills in areas such as problem solving and decision making, the same skills employees require to be successful on their jobs. This inquiry combines lessons from volunteer narratives, input from volunteer professionals, and existing volunteer and service learning theories to create recommendations for improving employee volunteer experiences.

Narrative method was chosen for this study to capture the lived experiences of the two types of volunteers and their impact on the nonprofits they serve. Three case studies were created from narrative interviews with selected student and employee volunteers, and triangulated by interviews with nonprofit staff. Knowledge gained was crafted into case level and then cross case recommendations. Once developed, these recommendations were validated through a process of progressive analysis. The ultimate objective is to increase participation and improve outcomes for employee volunteers. When employee volunteering is well designed and well managed, the experiences can be beneficial to volunteers, their companies, and their communities.

Indexing (document details)
Advisor: Wells, Jennifer
Commitee: Deslauriers, Daniel, Schmidt-Posner, Jackie
School: California Institute of Integral Studies
Department: Transformative Studies
School Location: United States -- California
Source: DAI-A 77/11(E), Dissertation Abstracts International
Subjects: Social research, Social psychology, Business education, Business and Secretarial Schools
Keywords: Community engagement, Employee volunteering, Experiential learning, Partnership, Service learning, Workplace volunteering
Publication Number: 10117904
ISBN: 978-1-339-79275-0
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