Dissertation/Thesis Abstract

Business plan for Triple Aim Urgent Care
by Nguyen, Bich, M.S., California State University, Long Beach, 2016, 63; 10116156
Abstract (Summary)

Triple Aim Urgent Care is an urgent care center located in Kern County, California. Its aim is to have extensive office hours to provide health care services to those in need, improve the overall health of the population it serves, and have a positive impact on reducing per capita costs of health care in Kern County. The increased use of emergency departments for non-emergent situations has led to increased healthcare costs for both the patient and hospitals. Triple Aim Urgent Care will provide patients with the ability to receive care at times where the physician’s office is unable to accommodate their needs. Our mission is to treat all our patients with sincerity, respect and compassion, while providing prompt and affordable high quality health care to our patients each and every day. Triple Aim’s closest competitors are a pediatric physician’s office and Clinica Sierra Vista Greenfield Community Health Center. The pediatric physician’s office is centered around children and its inability to provide services to the adult population will be beneficial to Triple Aim. Clinica Sierra Vista’s strength is that it is a multi-dimensional, multi-disciplinary, non-profit comprehensive health care organization. It serves the primary medical, dental and behavioral health needs of a huge patient population in Kern, Fresno and Inyo counties. The weakness of Clinica Sierra Vista and the pediatric office is that they are unable to extend their hours to provide services to Kern County’s population. Having extended hours is one of the advantages that an urgent care center has above other health care services. A few of the other strengths the Triple Aim Urgent Care will provide is its location, its ability to lower patient wait time with the use of kiosk technology, and its use of electronic health record systems; giving patients the ability to access their records when they need. Triple Aim Urgent Care will need to finance $700,000.00 at 10.0% to be paid off in 3 years. Of the $700,000.00, $597,500.00 will be needed to start the urgent care center. The remaining $102,500.00 will be used for contingency. The first year of business is expected to not make any profits as we build our patient base, we will expect to lose $6,255 in operations. After its first year of operation, it is predicted that Triple Aim Urgent Care will be able to sustain 2-years of operations and after 3-years of operating, it not only pays off its debt but will be able to yield approximately $330,679.14 dollars in pre-tax income.

Indexing (document details)
Advisor: Reynolds, Grace
Commitee: Freshman, Brenda, Gotz, Cindy D., Reynolds, Grace
School: California State University, Long Beach
Department: Health Care Administration
School Location: United States -- California
Source: MAI 55/05M(E), Masters Abstracts International
Subjects: Business education, Health care management
Keywords: Business plan, California, Urgent care center
Publication Number: 10116156
ISBN: 978-1-339-77624-8
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