This thesis documents a correlational study of wayfinding experience and survey and route knowledge in a large, complex building. Twelve patient transport personnel who work in a very large, regional hospital facility participated as wayfinding subject matter experts. This correlational study addresses three primary research questions. Do more experienced patient transport personnel have more accurate survey knowledge of a large, complex building than less experienced patient transport personnel? Do more experienced patient transport personnel have more accurate route knowledge of a large, complex building than less experienced patient transport personnel? Do more experienced patient transport personnel choose more efficient routes in a large, complex building than less experienced patient transport personnel? The study measures survey knowledge using a pointing task and a mapping task. The study measures route knowledge and route efficiency using a route diagramming task. Linear and nonlinear regression analyses are used to analyze the data. The results of this study may contribute to a deeper understanding of the relationship between wayfinding experience and survey and route knowledge, as well as offer insights into how to better design wayfinding training materials and methods and building signage.
|Commitee:||Brooks, Johnell O., Rosopa, Patrick, Stephens, Benjamin|
|School Location:||United States -- South Carolina|
|Source:||MAI 55/04M(E), Masters Abstracts International|
|Subjects:||Behavioral psychology, Cognitive psychology|
|Keywords:||Healthcare, Human factors, Patient transport, Route knowledge, Survey knowledge, Wayfinding|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be