Dissertation/Thesis Abstract

The development of a model for municipal e-government in Puerto Rico and its evaluation tools
by Santiago, Edward, D.B.A., Universidad del Turabo (Puerto Rico), 2009, 168; 10090287
Abstract (Summary)

In the modern world, information and speed are paramount. Governments and businesses alike compete not only with one another but to better serve the public. Governments around the world are using more and more technology to reach those that are not capable of traveling to the nearest cities or do not have the resources for technology. Governments with smaller budgets or in third world countries are looking at technology as an option to do more with less. This new trend is referred to as eGovernment, or electronic government. Through this new breakthrough, governments may improve service hours, lower costs, and allow citizens to interact more with them.

This investigation will illustrate worldwide trends of doing governance utilizing more businesslike applications, such as enterprise software and network architecture. In addition, we found many good reasons to use electronic government solutions within the island of Puerto Rico in order to reduce operating costs and increase productivity. After a thorough analysis of the basic necessities of the four principal groups that demand services from any government, the ideal model for carrying out electronic government in Puerto Rico was created.

Indexing (document details)
Advisor: Vazquez, Oscar
Commitee: Alanis, Macedonio, Garcia, Mariano
School: Universidad del Turabo (Puerto Rico)
Department: Business and Entrepreneurship
School Location: United States -- Puerto Rico
Source: DAI-B 77/08(E), Dissertation Abstracts International
Subjects: Management, Information Technology
Keywords: Egovernment, Information technology, Puerto rico
Publication Number: 10090287
ISBN: 9781339596129
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