Since 2010, there has been a measurable difference between online course completion, hybrid course completion, and classroom-based instruction course completion rates. It has not changed from 2010 to 2015 in spite of the awareness of the issue, the research that has been conducted, and the studies that have acted upon past recommendations. This qualitative single case study explored the reasons why students from a large Southwestern community college were not successful in an introductory computer information systems course. One of the Southwestern community colleges was selected for this study. The participants were students who had taken the introductory computer information systems course, did not successfully complete the course, and was currently in the same course. Research findings in this study were consistent with the existing literature that related to online course completion. The seven theme findings were online instructor interaction was important, students’ believed computer literacy meant they could succeed in an online course, and the instructor was an often-cited factor for the students non-completion of their online course. There are three recommendations for future research. There were three recommendations for future considerations. The first recommendation is the community college administrators should ensure the adoption of a robust early alert system. The second recommendation is online faculty need a careful and methodical training and education review to ensure the faculty have the right skill sets to teach online. The third recommendation is a systemic, repeatable methodology to identify dates, and times students will be available to take a course may give faculty, and administration guidelines on increasing online course completion.
|Commitee:||Converso, Judy, Throne, Robin|
|School Location:||United States -- Arizona|
|Source:||DAI-A 77/08(E), Dissertation Abstracts International|
|Subjects:||Community college education, Educational leadership|
|Keywords:||Online course completion, Student experience|
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