The purpose of this qualitative, descriptive, multi-case study was to identify the critical elements of information that emergency management leaders in higher education must receive to support decisions leading to optimal extreme event outcomes. Methods for communicating critical information to college administrative and emergency management leaders were also explored. Emergency management leaders from 13 traditional four-year higher education institutions in the United States were interviewed by telephone. Their responses were recorded, transcribed, and analyzed to identify common themes specific to critical information and specific communication methods. Word frequency and content analysis were used to sort the interview transcripts. The analysis of the interviews revealed five themes: use of the Incident Command System (ICS); importance of location identification and eyewitness reports; relevance of the nature of the event in determining the scope of information needs; utility of surveillance video in event data; and the critical role of training to respond to extreme events on college campuses. Higher education administrators and emergency management leaders can gain insights related to extreme event response and improve information collection as a result of these findings.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 77/04(E), Dissertation Abstracts International|
|Subjects:||Higher Education Administration|
|Keywords:||Emergency communication, Emergency management, Extremem events, Higher education, Higher education administration, Leadership|
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