Dissertation/Thesis Abstract

Verbal argumentativeness: A study of retail store managers
by Winkelhake, Brett, D.M., University of Phoenix, 2015, 110; 3731745
Abstract (Summary)

The introduction includes the present quantitative study that addressed the potential benefits verbal argumentativeness could relate to the retail industry and determined the perception of verbal argumentativeness by retail store managers. The data collection method was a survey of retail store managers within San Diego County. A chi-square univariate analysis was conducted of these participants. The results of the study indicated verbal argumentativeness was somewhat of a healthy strategy to incorporate into business acumen as a new approach to contribute to the body of research for possible behaviors and plans retail store managers could adopt in relationships with employees. The discussion section shows an untapped source from the retail industry and how this industry can use this study to further research within the retail industry.

Indexing (document details)
Advisor: Vadell, Jamiel
Commitee: Carvalho, Julie, Miriam, Yohannes
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 77/03(E), Dissertation Abstracts International
Subjects: Business administration, Management, Communication
Keywords: Argumentativeness, Management, Managers, Retail, Store, Verbal
Publication Number: 3731745
ISBN: 978-1-339-18216-2
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