The introduction includes the present quantitative study that addressed the potential benefits verbal argumentativeness could relate to the retail industry and determined the perception of verbal argumentativeness by retail store managers. The data collection method was a survey of retail store managers within San Diego County. A chi-square univariate analysis was conducted of these participants. The results of the study indicated verbal argumentativeness was somewhat of a healthy strategy to incorporate into business acumen as a new approach to contribute to the body of research for possible behaviors and plans retail store managers could adopt in relationships with employees. The discussion section shows an untapped source from the retail industry and how this industry can use this study to further research within the retail industry.
|Commitee:||Carvalho, Julie, Miriam, Yohannes|
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 77/03(E), Dissertation Abstracts International|
|Subjects:||Business administration, Management, Communication|
|Keywords:||Argumentativeness, Management, Managers, Retail, Store, Verbal|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be