Dissertation/Thesis Abstract

The relationship of a leader's cultural intelligence to organizational citizenship behaviors in a multicultural work group
by McComas, Amy Benilde, Ed.D., Indiana Wesleyan University, 2014, 142; 3716243
Abstract (Summary)

Globalization is resulting in increasingly culturally diverse work environments, and prompting the examination of the multicultural leader. This quantitative study explored the relationship of the cultural intelligence (CQ) of the leader and the helping and voice organizational citizenship behaviors (OCB) in a multicultural work group. The cultural intelligence of the leader as well as the organizational citizenship behaviors, particularly helping and voice behaviors amongst peers, of the multicultural work group were assessed to determine if a statistically significant relationship exists. A statistically significant relationship was found between leader metacognitive CQ and helping and voice OCB in a multicultural work group, as well as between leader behavioral CQ and helping and voice OCB in a multicultural work group.

Indexing (document details)
Advisor: Barnes, Joanne
Commitee: Fuller, Jim, Justice, Judith
School: Indiana Wesleyan University
Department: Organizational Leadership
School Location: United States -- Indiana
Source: DAI-A 76/12(E), Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Business administration, Management, International Relations
Keywords: Cultural intelligence, Leadership, Multicultural work group, Organizational citizen behaviors, Quantitative research
Publication Number: 3716243
ISBN: 9781321948066
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