Dissertation/Thesis Abstract

An examination of leaders' intercultural competence and employees' perceived organizational culture in substance abuse facilities
by Resendez, Misty D., Ed.D., Indiana Wesleyan University, 2015, 108; 3685132
Abstract (Summary)

As we continue to work towards a better understanding of intercultural competence, leaders must identify areas where they can facilitate change in themselves and in the organizations they lead. This quantitative study incorporates the Intercultural Development Inventory (IDI) to measure orientations towards cultural differences of leaders in substance abuse treatment facilities. This study also incorporates the Organizational Culture Inventory (OCI) to measure how the followers' perceive the organizational culture. Data was analyzed using statistical software program (SPSS) and statistical correlations and multivariate analysis of variance were computed. This study is unique in that it breaks new ground in the measurement of the level of intercultural competence of leaders in substance abuse treatment facilities and how their followers' perceive the organizational culture according to the OCI scores.

Results revealed a statistical significance with leaders that scored in the denial orientation of the IDI and their followers that scored the organizational culture as passive/defensive on the OCI. This study points to recommendations for change, from a developmental training perspective and to encourage leaders to become aware of their intercultural competence orientation. Use of the IDI, OCI and interventions to assist in finding ways to increase awareness will strengthen leaders and organizations.

Indexing (document details)
Advisor: Barnes, Joanne
Commitee: Osborne, Donald, Reyes, Nenetzin
School: Indiana Wesleyan University
Department: Organizational Leadership
School Location: United States -- Indiana
Source: DAI-A 76/07(E), Dissertation Abstracts International
Subjects: Educational leadership, Management, Organizational behavior
Keywords: Intercultural competence, Intercultural development inventory, Leadership, Organizational culture inventory, Quantitative research, Substance abuse treatment facilities
Publication Number: 3685132
ISBN: 978-1-321-60739-0
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