Healthcare benefits and the subsequent economic costs of care for those who live in the United States are media headlines. A review of the elements contained in the healthcare continuum and healthcare intervention practice require analysis. Healthcare economics will not only need to explore funding of all lines of healthcare insurance: strategies for conserving the costs of providing healthcare require an evaluation of current cost containment efforts.

The purpose of this study is to determine if contact with healthcare personnel results in a patient’s perception of well-being, work ability or disability status. Back injuries are predominant within Workers’ Compensation and Disability benefits line of business and the strategies for intervention by healthcare personnel are not standardized. This study will measure how contact with healthcare personnel influences an individual.