Dissertation/Thesis Abstract

Moderating effect of job satisfaction on the relationship between emotional intelligence and employee organizational justice perceptions
by Passer, Jeremy D., Ph.D., Capella University, 2014, 111; 3665498
Abstract (Summary)

This study examined the relationship of sales employees' emotional intelligence (EI) to their organizational justice (OJ) perceptions, and examined if sales employees' job satisfaction (JS) moderated the strength of the relationship between their EI and OJ perceptions. Three assessments were administered electronically and completed by 135 participants. The Job In General (JIG) assessment measured overall JS of employees. The assessment used to measure employee EI was the Emotional Quotient Inventory (EQ-i 2.0). The assessment used to measure employee justice perceptions was the Perceived Overall Justice scale. Hierarchical moderated multiple regression analysis (MRA) was used to identify any relationships. No statistically significant finding between EI, JS, and OJ were found when using hierarchical moderated MRA. Because of the violations of assumptions for MRA, it was determined that follow-up non-parametric testing was required. Non-parametric testing found a significant relationship between employees' EI and their OJ perceptions. The non-parametric testing confirmed previous findings of significant relationship between EI and OJ. Recommendations for future research include examining individual facets of EI and OJ, using different assessment to measure EI and OJ, and using a controlled environment to recruit participants.

Indexing (document details)
Advisor: Bostain, Nancy S.
Commitee: Koman, Elizabeth, Yu, C.H.
School: Capella University
Department: Harold Abel School of Social and Behavioral Sciences
School Location: United States -- Minnesota
Source: DAI-B 76/04(E), Dissertation Abstracts International
Subjects: Social psychology, Occupational psychology, Organization Theory, Organizational behavior
Keywords: Bandwidth-fidelity, Emotional intelligence, Hierarchical moderated multiple regression, Job satisfaction, Organizational justice
Publication Number: 3665498
ISBN: 978-1-321-38078-1
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