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Dissertation/Thesis Abstract

The impact of theoretical-based training method of performance feedback on training professional social networking use
by Kruk, Allix Brittni, M.S., California State University, Long Beach, 2014, 92; 1527968
Abstract (Summary)

The present study tested the effects of the theory-based training method, feedback on performance, on three of Kirkpatrick's four levels of training criteria: (a) reaction, (b) learning, and (c) behavior. This study extended Nguyen and colleagues' research on training students in professional use of social-networking websites (SNW). This research tested whether the SNW training was more effective when feedback on performance was integrated into the intervention design. It was predicted that participants who received training that included feedback on performance would (a) retain more knowledge, (b) be more satisfied with the training, and (c) be more likely to change their SNW behavior than participants who did not receive feedback. The results indicated that training overall was effective in positively changing the targets' reactions, learning and behavior. However, the training method, feedback on performance, did not significantly impact reactions, learning or behavior compared with the general training.

Indexing (document details)
Advisor: Maxfield, Lisa M.
Commitee: Eslamian, Sanaz, Nguyen, Hanna-Hanh, Whitney, David J.
School: California State University, Long Beach
Department: Psychology
School Location: United States -- California
Source: MAI 53/01M(E), Masters Abstracts International
Subjects: Occupational psychology, Web Studies, Organizational behavior
Keywords: Performance feedback, Professional social media, Social-networking websites, Training techniques
Publication Number: 1527968
ISBN: 978-1-303-98492-1
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