Dissertation/Thesis Abstract

A Lean and Six Sigma approach to analyzing waste in missing dose requests
by Chen, Kathy, M.S., California State University, Long Beach, 2014, 49; 1527904
Abstract (Summary)

The purpose of this study is to review how much time and resources were spent on having pharmacy missing doses and analyze the pharmacy process of filling a missing dose request. Data is extracted from the VistA and Omnicell program at the Veterans Affairs Long Beach Healthcare System (VALBHS). One hypothesis is that waste exists in the system and the other hypothesis is that time on hand (waiting) was the biggest waste. The first hypothesis is supported, while the second hypothesis lacked evidence and, therefore, is not supported. Potential solutions and issues surrounding the usage of Lean and Six Sigma are discussed.

Indexing (document details)
Advisor: O'Lawrence, Henry
Commitee: Reynolds, Grace, Sinay, Tony
School: California State University, Long Beach
Department: Health Care Administration
School Location: United States -- California
Source: MAI 53/02M(E), Masters Abstracts International
Subjects: Health care management
Keywords: Lean Six Sigma, Pharmacy process, Process improvement
Publication Number: 1527904
ISBN: 978-1-303-98428-0
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