Dissertation/Thesis Abstract

A quantitative study of the emotional social intelligence of pharmacy leaders
by Hall, Cherin M., Ph.D., Capella University, 2014, 137; 3617987
Abstract (Summary)

There is a growing interest in exploring the emotional intelligence (EI) of pharmacy leaders. The purpose of this research was to explore the differences between leadership-certified and non-leadership-certified pharmacy leaders and their Total emotional quotient (EQ) score, as measured by the Emotional Quotient Inventory (EQ-i 2.0®). A secondary purpose was to identify if there was a difference between leadership-certified and non-leadership-certified pharmacy leaders and their EI scores with regard to the EQ-i 2.0® composite scales (Self-Perception, Self-Expression, Interpersonal, Decision Making, and Stress Management). In addition, the relationship between demographic features of pharmacy leaders and Total EQ scores was evaluated. A quantitative, non-experimental design using secondary data was used to measure EI in a stratified random sample of pharmacy leaders, including 2008-2012 graduates and 2013 participants of the American Society for Health System Pharmacy (ASHP) Foundation Pharmacy Leadership Academy (PLA). The results revealed a mean Total EQ score of 101.11, indicating an average level of EI function among pharmacy leaders. Leadership-certified pharmacy leaders had statistically significantly higher Total EQ scores than non-leadership-certified pharmacy leaders. Furthermore, leadership-certified pharmacy leaders scored significantly higher than non-leadership-certified pharmacy leaders on all five composite scales of EI. No demographic factors were significant predictors of Total EI score of pharmacy leaders. The results indicate graduates of the ASHP PLA had higher EI than current participants of the PLA, but there is a need for continued leadership and EI training for all pharmacy leaders across all areas of EI function.

Indexing (document details)
Advisor: Holm, Maudie G.
Commitee: Butler, Clifford, Teneyuca, David
School: Capella University
Department: School of Business and Technology
School Location: United States -- Minnesota
Source: DAI-A 75/08(E), Dissertation Abstracts International
Subjects: Business administration, Pharmacy sciences
Keywords: Emotional intelligence, Hospital pharmacy, Leadership, Pharmacy leaders
Publication Number: 3617987
ISBN: 9781303859618