There is a growing interest in exploring the emotional intelligence (EI) of pharmacy leaders. The purpose of this research was to explore the differences between leadership-certified and non-leadership-certified pharmacy leaders and their Total emotional quotient (EQ) score, as measured by the Emotional Quotient Inventory (EQ-i 2.0®). A secondary purpose was to identify if there was a difference between leadership-certified and non-leadership-certified pharmacy leaders and their EI scores with regard to the EQ-i 2.0® composite scales (Self-Perception, Self-Expression, Interpersonal, Decision Making, and Stress Management). In addition, the relationship between demographic features of pharmacy leaders and Total EQ scores was evaluated. A quantitative, non-experimental design using secondary data was used to measure EI in a stratified random sample of pharmacy leaders, including 2008-2012 graduates and 2013 participants of the American Society for Health System Pharmacy (ASHP) Foundation Pharmacy Leadership Academy (PLA). The results revealed a mean Total EQ score of 101.11, indicating an average level of EI function among pharmacy leaders. Leadership-certified pharmacy leaders had statistically significantly higher Total EQ scores than non-leadership-certified pharmacy leaders. Furthermore, leadership-certified pharmacy leaders scored significantly higher than non-leadership-certified pharmacy leaders on all five composite scales of EI. No demographic factors were significant predictors of Total EI score of pharmacy leaders. The results indicate graduates of the ASHP PLA had higher EI than current participants of the PLA, but there is a need for continued leadership and EI training for all pharmacy leaders across all areas of EI function.
|Advisor:||Holm, Maudie G.|
|Commitee:||Butler, Clifford, Teneyuca, David|
|Department:||School of Business and Technology|
|School Location:||United States -- Minnesota|
|Source:||DAI-A 75/08(E), Dissertation Abstracts International|
|Subjects:||Business administration, Pharmacy sciences|
|Keywords:||Emotional intelligence, Hospital pharmacy, Leadership, Pharmacy leaders|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be