This study investigated how the sociomaterial features of e-mail shaped the dynamics of teacher work expectations and work actions in one high school. Drawing on Greenhalgh and Stones' (2010) Strong Structuration Theory Incorporating a Technology Dimension, the study utilized Stones' (2005) Quadripartite Cycle of Structuration to make meaning from the data. The research site was a k-12 independent school in the Southeast United States. The network-in-focus was the high school and the agents-in-focus were high school teachers. Three administrators, all of whom taught at least one high school class, were also included in the sample. Data were collected primarily through interviews with the participants, supplemented by relevant documents, and a participant-generated e-mail communication log. Data were analyzed through a multi-step open coding process, as well as document analysis and analysis of the e-mail communication logs. The study's findings demonstrate that the sociomaterial features of e-mail played a significant role in shaping the dynamics of teachers' work expectations and work actions at Southeast. Teachers all utilized e-mail on a daily basis as both an efficiency and accountability device; however, some also appropriated it for task and work management purposes. Those teachers that used a smartphone in the execution of their jobs experienced feelings of increased availability, stress, and disruption to their work/home lives. There was a strong theme of accountability that was enabled--perhaps even encouraged--by uninhibited e-mail use. Finally, the research demonstrated that e-mail was at the center of how teachers understood their job(s) and what it meant to be "professional."
|Advisor:||Ehrensal, Patricia A. L.|
|Commitee:||Howard, Lionel C., Schwandt, David R.|
|School:||The George Washington University|
|Department:||Educational Administration and Policy Studies|
|School Location:||United States -- District of Columbia|
|Source:||DAI-A 75/07(E), Dissertation Abstracts International|
|Subjects:||Communication, Education, Organization Theory|
|Keywords:||Accountability, E-mail, Organizational communication, Smartphone, Strong structuration theory, Teacher professionalism|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be